Member Stories,
Dr. Dan Fox: Above and Beyond the Call of Duty
When Dr. Dan Fox and his wife April Fox began looking for lenders to finance building their new home, they knew they needed a company that went beyond the call of duty. It wasn’t just a matter of getting competitive rates.
“Dan is an anesthesiologist,” says April. “And his hours make him very hard to track down.” Dr. Fox’s busy days and odd hours made flexibility a necessity for a successful closing.
Through the recommendation of a co-worker at the hospital who had recently financed his farm, the Foxes contacted South Carolina home mortgage lender, ArborOne. From the Foxes’ first contact with ArborOne, the difference was apparent. “They were friendly, down-to-earth, and very professional,” says April.
“ArborOne had flexibility that other lenders just didn’t have... The relationship has gone beyond the usual banking and loan relationship.”
-- Dr. Dan Fox, ArborOne Customer.
Don Boice, their relationship manager, even went as far as to arrange a closing at the hospital where Dr. Fox works, since he was unable to attend an off-site meeting. Mr. Boice left a lasting impression on the Foxes. “We walked through building our house together,” says Dr. Fox. “And now Don is a friend. He’ll call me up for something happening in the community and we’ll make contact . . . so the relationship has gone beyond the usual banking relationship.”
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